Tempoly support
Something wrong, or a question to ask? Check the help center first; if the answer isn't there, write to us.
Help center
Brand voice, post generation, schedules, credits and plans, step by step.
Open a ticket
Tickets are linked to your account; you'll see our replies in the web app and the mobile app.
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If you can't sign in, write from your registered e-mail.
info@tempoly.app
Frequently asked questions
A generation failed. Did I lose credits?
No. Credits for failed generations are refunded automatically; you'll see it in the account history on the Credits and plan page.
How do I cancel my subscription?
Any time from the Credits and plan page in the web app. Your plan stays active until the end of the period you paid for.
Can I get a refund?
Refund terms are on the Cancellation and Refund page. Just open a ticket with the payments topic.
How is my data processed?
What we process, why, and how to use your rights is explained in the Privacy Policy.