Pre-Information Form

1. Seller

Seller: Ayşe Özdemir (sole proprietorship trading as Tempoly)

Address: Tahtakale Mah. Sardunya Sk. No: 7/6 İç Kapı No: 33, Avcılar / İstanbul

Tax office: Başakşehir

E-mail: info@tempoly.app

Web: https://tempoly.app · https://app.tempoly.app

2. Service

Tempoly is a cloud software service (SaaS) that generates social media content with AI. Products: (a) Starter, Creator and Studio monthly plans, giving the plan's features and monthly credits for 1 month from purchase; (b) credit packs, valid for 12 months from purchase. Monthly plans do not renew automatically; when the period ends the account returns to the Free plan.

3. Price and payment

Prices are shown in Turkish lira on the checkout page as final prices including any taxes. There are no delivery or extra charges. Payment is taken in a single charge by credit or debit card through iyzico.

4. Performance and delivery

The service is performed electronically; there is no physical delivery. The plan or credits are added to your Tempoly workspace immediately after the payment is approved. If this fails for technical reasons, the seller fixes it within 3 business days or refunds the payment.

5. Right of withdrawal

Under Article 15(1)(ğ) and (h) of the Distance Contracts Regulation, there is no right of withdrawal for services performed instantly in electronic form, intangible goods delivered instantly, or services whose performance started with the consumer's approval before the withdrawal period ends. Because plans and credit packs are added to your account as soon as payment is approved, you have no right of withdrawal once you confirm this on the checkout page. Payments taken without delivery or charged twice are refunded under the Cancellation and Refund Policy.

6. Complaints

Send requests and complaints to info@tempoly.app. Disputes may be brought before consumer arbitration committees within the monetary limits set yearly by the Ministry of Trade, and before consumer courts above them.